Give visitors a fast, friendly way to talk with your team without leaving your site. Live chat for websites helps you capture more leads and support more customers in real time.
Most website visitors leave without getting in touch. A live chat widget gives them a low-friction way to ask a question, request a quote, or get the information they need — instantly.
Visitors type a message and hear back from your team within seconds. No waiting on hold, no sending an email and hoping for a reply. Just a quick, helpful conversation.
Before a chat begins, visitors can share their name, email, and phone number. Every lead is saved automatically and can be pushed to your CRM.
Route chats to the right person based on the page the visitor is on, their query type, or agent availability. No more conversations landing in the wrong inbox.
Every chat is saved with a searchable transcript. When a returning visitor contacts you, your team sees the full history before they even say hello.
Save your team's most-used replies and insert them in one keystroke. Keep answers consistent and help agents handle more conversations without cutting corners.
The live chat widget works on mobile, tablet, and desktop. Visitors on smartphones get the same smooth experience as those on a laptop or PC.
Catch visitors who are comparing options and help them choose. Answer pricing questions, offer a demo, and move conversations forward while prospects are still engaged.
Handle product questions, account issues, and complaints faster than email. Customers appreciate a quick answer, and your team can manage multiple chats at once.
Service businesses can use live chat to answer questions and help visitors book appointments — reducing phone calls and giving customers a convenient option.
Paste one line of JavaScript into your website's header, or install the Click To Engage plugin for WordPress, Shopify, or Wix. No developer required.
Set your brand colours, welcome message, and offline behaviour. Choose which pages the widget appears on and when it should proactively prompt visitors.
Invite agents and set up routing rules. All chats arrive in a shared inbox your team can access from any browser or the mobile app.
The widget goes live immediately. Agents get notified of new chats and can respond from the dashboard, and you can review transcripts and reporting at any time.
Book a short demo and we will show you how Click To Engage live chat works for your type of business.
Request Demo